ECM Case Status Not Changes And Case Resolution Tabs Are Not Visible (Doc ID 2898680.1)

Last updated on OCTOBER 02, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Case status not changing from NEW to INVESTIGATION ('INV') status when alert opened

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.