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New Credit Note-Qty Created Out Credit Note Matching Discrepancy Resolution Is Having Incorrect (Doc ID 2899156.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle Retail Invoice Matching - Version 19.0.1 and later
Information in this document applies to any platform.

Symptoms

New Credit Note-Qty Created out Credit Note Matching discrepancy Resolution is having incorrect Unit_Cost for all the items (except for the first) Items.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a PO , Receipt and Invoice
2. Match the Invoice Items with Qty (Credit Note Request qty) and Cost Discrepancy (Credit Note Request Cost)Resolution
3. Match the both the above Credit Note Requests with one Credit Note by resolving the Qty Discrepancy at the item level.
4. Credit Note Request for Qty generated out of above step, having incorrect unit cost except for the first item. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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