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Duplicate Sync Requests Showing In Sync Request Search Results (Doc ID 2899260.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, FW - Framework

ACTUAL BEHAVIOR
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Duplicate Sync Requests showing in Sync Request Search Results

 Sync Request with name as search criteria is giving multiple rows for same Sync request Id when multiple of persons exist with same Name although linked to 1 Account/Sync Request

Cause

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In this Document
Symptoms
Cause
Solution
References


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