CRDNT Matched With RTV CRDNRQ By Resolving Discrepancy With DWO Reason Code Postings Are Not Correct
(Doc ID 2901051.1)
Last updated on OCTOBER 06, 2022
Applies to:
Oracle Retail Invoice Matching - Version 19.0.1 and laterInformation in this document applies to any platform.
Symptoms
On : 19.0.1 version, Other
ACTUAL BEHAVIOR
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CRDNT Matched with RTV CRDNRQ by Resolving Discrepancy with DWO Reason code Postings are not correct.
EXPECTED BEHAVIOR
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CRDNT Matched with RTV CRDNRQ by Resolving Discrepancy with DWO Reason code Postings should correct.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a an RTV ship the same get the document (Credit Note Request) Interfaced from RMS to ReIMv19
2. Create a Credit Note Request for the RTV with Qty Discrepancy
3. Match the Credit Note Request with Credit Note by resoloving the discrepency with a DWO reason code
4. Run the the Roll up batch
5. Run the posting batch
6. You can observe that the Lines posted for the "Tran_code=REASON" looks not correct in the the im_ap_stage_detail table
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |