RTV Credit Note Document Posting LINE_GROUP_NO (Doc ID 2901961.1)

Last updated on OCTOBER 12, 2022

Applies to:

Symptoms

On : 19.0.1 version, Other

ACTUAL BEHAVIOR
---------------
LINE_GROUP_NO posted incorrectly when the RTV has been resolved for CNR and CN with DWO and Tolerance.

EXPECTED BEHAVIOR
-----------------------
LINE_GROUP_NO should post correctly when the RTV has been resolved for CNR and CN with DWO and Tolerance.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a an RTV ship the same get the document (Credit Note Request) Interfaced from RMS to ReIMv19
2. Create a Credit Note Request for the RTV with Qty Discrepancy
3. Match the Credit Note Request with Credit Note by resolving the discrepancy with a DWO reason code
4. Run the the Roll up batch
5. Run the posting batch
6. Noticed the LINE_GROUP_NO posted incorrectly

And

1. Create a an RTV, ship the same, get the document (Credit Note Request) Interfaced from RMS to ReIMv19
2. Create a Credit Note with a discrepancy which is within the Tolerance
3. Match the Credit Note Request with Credit Note
4. Run the the Roll up batch
5. Run the posting batch
6. Noticed the LINE_GROUP_NO posted incorrectly

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get desire output

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.