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OfferProfile Not Loaded to ECE Cache (Doc ID 2903381.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Goal

During some regression testing, the Elastic Charging Engine (ECE) went down. Once ECE was up, the traffic was routed to ECE.

During rating, Policy Labels were not sent to Policy and Charging Rules Function Gateway (PCRF). This is because the Offer Profiles were not attached to Subscribers:

snippet from ecs logs:


Please explain the different result between ecs logs and Customer Cache.
 

Solution

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In this Document
Goal
Solution
References


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