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Queues Are Moving From One Queue To Another When The QCC Job Completed (Doc ID 2905853.1)

Last updated on OCTOBER 30, 2022

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Accounts are moving from one queue into another when the QCSPRC_BJ_100_01 job(to move the accounts to different queue based on the criteria that is defined in a Queue) completed.

EXPECTED BEHAVIOR
-----------------------
Movement Accounts to the different Queue is based on the criteria, should remain in the Queue unless they no longer meet the criteria defined for account condition and account condition start date

Expectation is that the Priority given to the Queue will determine if an account is eligible to be moved when criteria is  similar.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Account with condition as mentioned in the attachment
2. Run Queue job. QCSPRC_BJ_100_01
3. Check the account whether it is in the queue as expected.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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