Excess Payment Not Getting Tracked In Lease Payment Transaction
(Doc ID 2907066.1)
Last updated on NOVEMBER 12, 2022
Applies to:
Oracle Financial Services Lending and Leasing Cloud Service - Version 14.12.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Excess payment not getting tracked in Lease Payment transaction
We tried to pay more than the payoff amount and did not find any allocation like 'CREDIT'.
EXPECTED BEHAVIOR
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System should allocate to Accrued interest or the Excess payment should be allocated to CREDIT.
STEPS
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The issue can be reproduced at will with the following steps:
1. Created the Lease with Amortized Setup.
2. Generated the payoff Quote after one year of Lease.
3. Tried paying the Total of Payment.
4. System allocated the payment as per the lease receivable and Billed interest.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users having issue with payment allocation when excess payment done.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |