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LDAP User Was Sent Back to Login Screen After Entering Password (Doc ID 2907375.1)

Last updated on NOVEMBER 10, 2022

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.1.0 version, Directory Access Protocol

ACTUAL BEHAVIOR
---------------
When logging into Agile Web Client as a LDAP user enters usrname and password, then click the login button.
Instead of getting the welcome page, it immediately returns to the login screen.

EXPECTED BEHAVIOR
-----------------------
User should be able to log into Web Client with the LDAP credentials

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Log into Web Client with LDAP credentials
2. User sees login screen again.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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