My Oracle Support Banner

Realtime Screening Is Not Working From OFSAA Load Balancer (Doc ID 2907756.1)

Last updated on NOVEMBER 12, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.6 and later
Information in this document applies to any platform.

Symptoms

Realtime Screening is not working from OFSAA load balancer

Below is the error in log:
Caused by: javax.net.ssl.SSLHandshakeException: General SSLEngine problem
at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
at sun.security.ssl.SSLEngineImpl.fatal(SSLEngineImpl.java:1728)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:330)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:322)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1614)
at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:216)
at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1052)
at sun.security.ssl.Handshaker$1.run(Handshaker.java:992)
at sun.security.ssl.Handshaker$1.run(Handshaker.java:989)
at java.security.AccessController.doPrivileged(Native Method)
at sun.security.ssl.Handshaker$DelegatedTask.run(Handshaker.java:1467)

Changes

 NA

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.