Alert Page Toggling Issue when having events in multiple pages
(Doc ID 2909468.1)
Last updated on NOVEMBER 21, 2022
Applies to:
Oracle Financial Services Customer Screening - Version 8.0.8.1.0 and laterInformation in this document applies to any platform.
Symptoms
When we open an alert that has several matches, we notice that these matches are spread across multiple pages.
Once the analyst confirms a particular alert (in Page 2 or further) as suspicious or clean, the first page gets automatically displayed.
The analyst has to then manually go back to page 2 (or further) as the screen changes automatically to page 1.
Is this normal product behavior or can this be changed? Please let us know.
Changes
NA
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |