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RMS App Functionality Issue - Unable To Download Data Template (Doc ID 2909501.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Retail Merchandising System - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 16.0.3 version, Other

RMS App Functionality issue - Unable to download data template

Encountering an issue on an RMS App Functionality wherein we were unable to download data template.

ERROR
-----------------------
ORA-26781: Nested table not supported


The logger_logs table has the following error:


Error ORA-26781: Nested table not supported returned by program unit S9T_PKG.ADD_LIST_VALIDATION



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log In to RMS UI
2. Click Tasks
3. Click Foundation Data
4. Click Data Downloading
5. Click Download
6. Choose Template Type and Template
7. Click Download


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot download data template


Cause

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In this Document
Symptoms
Cause
Solution
References


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