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RMS App Functionality Issue - Unable To Download Data Template (Doc ID 2909501.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Retail Merchandising System - Version 16.0.3 and later
Information in this document applies to any platform.


On : 16.0.3 version, Other

RMS App Functionality issue - Unable to download data template

Encountering an issue on an RMS App Functionality wherein we were unable to download data template.

ORA-26781: Nested table not supported

The logger_logs table has the following error:

Error ORA-26781: Nested table not supported returned by program unit S9T_PKG.ADD_LIST_VALIDATION

The issue can be reproduced at will with the following steps:
1. Log In to RMS UI
2. Click Tasks
3. Click Foundation Data
4. Click Data Downloading
5. Click Download
6. Choose Template Type and Template
7. Click Download

The issue has the following business impact:
Due to this issue, users cannot download data template


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