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[20624] Error in saving LDAP Server Details In OFSAA 8.1 (Doc ID 2910634.1)

Last updated on DECEMBER 15, 2022

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.1.0.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Enterprise Performance Management (EPM)
Lightweight Directory Access Protocol (LDAP)

Symptoms

You tried to enable LDAP authentication in OFSAA 8.1.x, to allow authentication against client's corporate AD instance.

However, whenever you attempt to enable LDAP in the OFSAA User Interface, below error is received:

 

ERROR

[20624] Error in saving LDAP Server Details

 

You have tried running the LDAP Test Utility as described in Document 2424563.1 and received the same error, although correct GROUPDN_USER has been entered in LDAPProperties.properties.

$ ./run.sh
 ...
LDAPTest[GETLDAPDIRCONTEXT]::NamingException
LDAPTest[NAMINGEXCEPTION]::[LDAP: error code 49 - 80090308: LdapErr: DSID-0C090439, comment: AcceptSecurityContext error, data 52e, v4563]
LDAPTest[AUTHENTICATEUSERFORLOGIN]::User Object is null
LDAPTest[MAIN]::User log in failed

You used ldapbind to test the login credentials and it worked fine:

$ ldapbind -h ldaps.global.company.com -p 389 -D "CN=Your\, Name,OU=Technology,OU=Users,OU=AU,DC=global,DC=company,DC=com" -w ""
bind successful

How can this issue be resolved?

Cause

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In this Document
Symptoms
Cause
Solution
References


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