In PCD, Unable To Create New Deal Under RM Summary Due to Pop-Up Screen Getting Frozen
(Doc ID 2910941.1)
Last updated on DECEMBER 13, 2022
Applies to:
Oracle Financial Services Price Creation and Discovery - Version 8.0.7 and laterInformation in this document applies to any platform.
Oracle Financial Services Price Creation and Discovery (PCD)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Enterprise Performance Management (EPM)
Symptoms
On PCD 8.0.7 version, after creating a new Relationship Manager (RM), the page where new product is added is not getting loaded.
Post-installation steps were followed as part of creating the new RM and <INFODOM>_RM_PORTFOLIO_TARGET batch had been successfully executed.
STEPS TO REPRODUCE
1. Go to Price Creation and Discovery > RM Summary (on Left Hand Side) and start to create a 'new deal'.
2. Upon providing the name and date of incorporation, try to save it so that the screen would show a pop-up wherein you put product details (Type, Currency etc).
3. See if the "Add Product" pop-up is showing after clicking on the 'save' button to create a new deal OR if the screen just freezes instead.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |