Group Customer (GC) Activity Screen Hangs After Deployment Of V11.2.9.4
(Doc ID 2912680.1)
Last updated on DECEMBER 02, 2022
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.2.9.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.2.9.4 version, Activity
ACTUAL BEHAVIOR
---------------
Following the deployment of Patch: 34804532 - 11.2.9.4,when accessing a Group Customer (GC) Activity Screen, the screen hangs indefinitely.
The screen encountered a hung state in every single environment where a user tried looking at a GC with that Patch installed, and it happened on every GC that was checked.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply Patch: 34804532 - 11.2.9.4 in an environment.
2. Attempt to access Group Customer’s Activity Screen.
3. The user will encounter screen hangs indefinitely and does not return results.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |