Imported ICSR Has Report Status = 'Report not loaded' and Does Not Appear in Reports > ICSR Pending
(Doc ID 2912886.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.2.3.1 and laterInformation in this document applies to any platform.
Symptoms
Occasionally an ICSR xml is imported, but does not appear in Reports > ICSR Pending to be accepted.
In Utilities > ICSR > ICSR Receive Status for Type = MSG, the Transmission Status for the xml is 'Received E2b'.
When click on the MSG icon, the Report Status = 'Report not loaded'.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |