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Imported ICSR Has Report Status = 'Report not loaded' and Does Not Appear in Reports > ICSR Pending (Doc ID 2912886.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3.1 and later
Information in this document applies to any platform.

Symptoms

Occasionally an ICSR xml is imported, but does not appear in Reports > ICSR Pending to be accepted.


In Utilities > ICSR > ICSR Receive Status for Type = MSG, the Transmission Status for the xml is 'Received E2b'.


When click on the MSG icon, the Report Status = 'Report not loaded'.

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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