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Account Comments Showing Full SSN Unmasked (Doc ID 2913637.1)

Last updated on DECEMBER 06, 2022

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Account Comments showing full SSN Unmasked

EXPECTED BEHAVIOR
-----------------------
System should mask the SSN value

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Open an active Account in customer service screen.

2. Post modification of SSN through Customer Maintenance transaction in Customer Service>Maintenance tab.

3. Verify Old and New SSN are masked in Comments Tab.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, SSN field is visible to the users under comments tab

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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