SwService Crashes When "SERVICE RECACHE" Button is Pressed in Configuration Assistant
(Doc ID 2913641.1)
Last updated on DECEMBER 20, 2022
Applies to:
Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.6.0.0.0 [Release 2.4 to 2.6]Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.6.0.0.0 [Release 2.4 to 2.6]
Information in this document applies to any platform.
Symptoms
On : 2.5.0.2.0 version, CA - Configuration Assistant
Service Recache from Event Management Rules tab causes system to briefly go offline
Performing a Service Recache in Configuration Assistant Event Management Rules tab causing the system to go offline. The system goes back online a few seconds later. Service Recache on the other tabs is working fine, just issue with Service Recache Event Management Rules tab.
1) Open the configuration Assistant.
2) Verify that the product is not configured for "PFS" ruleset.
3) Navigate to "Event Management Rules" tab.
3) Click on "Service Recache".
Actual:
SwService goes offline and creates a core file.
Expected
SwService shouldn't create any core file and it shouldn't be down.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| Fix Description |
| Migration |
| References |