Users Are Getting Kicked Out From Summary Match List Screen While Processing Manual Groups
(Doc ID 2914036.1)
Last updated on DECEMBER 07, 2022
Applies to:Oracle Retail Invoice Matching - Version 14.1.3 and later
Information in this document applies to any platform.
Users are getting kicked out from Summary Match List screen while processing Manual Groups
Users are kicked out from Summary Match List screen when they click on Details Button. This happens when they try to process invoices in the manual groups. This is preventing users from resolving invoices. Could find Java NULL pointer exception in the log when the issue happens.
Steps To Recreate:
1. Create a manual group of invoices and receipts for the same purchase order and come back to summary match search screen.
2. Navigate to Summary Match search screen, enter supplier number and click on OK.
3. Click on the manual group in the summary match list screen.
4. Click on Details button.
5. Observe that the users gets kicked out to the login screen. At this time, application log shows NULL pointer exception.
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