Job_controller Is Reporting Messages In A Non-existent L (el) Channel Queue (Doc ID 2916592.1)

Last updated on DECEMBER 19, 2022

Applies to:

Symptoms

Using: Oracle Communications Messaging Server 8.1.0.19.20220711 64bit (built Jul 11 2022)

The "imsimta qm sum -data -oldest -nohead" command occasionally reports messages in the l (el) channel queue, which makes no sense, because:

* there is nothing that should enqueue to the l channel
* the messages suddenly appear with a date a few days in the past
* nothing in the logs show it having happened

There has not been any success in getting "imsima qm dir" from them.
There are no MTA transaction log entries with either "dc=l" or "sc=l".
It has been observed from the logs of when "imsimta qm sum -data -oldest -nohead" is run that they appear and disappear.

The following fragments of logs are from a script which checks the queues. It has lots of lines like:

Host 1:

The "starting" line is the script recording when it ran.
The "l" lines are from the "imsimta qm sum" output. They show the problem.
It can be observed above on Host 1 at 05:04 on 10/20 it looked like 9 messages suddenly appeared and the oldest had been there since 4 days earlier.
It is stated "suddenly appeared" because they were not there in preceding lines of that log file.

Due to this issue, false alarm tickets are being created, thinking that there may be an issue.

Changes

Cause