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ORDCOM Line Items Do Not Get Considered in The Payment Amount in ReSA (Doc ID 2916623.1)

Last updated on DECEMBER 20, 2022

Applies to:

Oracle Retail Sales Audit - Version 19.0.1 and later
Information in this document applies to any platform.

Symptoms

ORDCOM Line Items do not get considered in the Payment Amount in ReSA. ReSA does not give an Out of balance error when ORDCOM line items are part of the transactions.

Steps To Reproduce:

  1. Create transactions in OMS with Order Complete.
  2. Send the transactions to ReSA.
  3. Notice that the ORDCOM line items are not considered in the total Payment Amount.

Cause

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In this Document
Symptoms
Cause
Solution
References


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