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Not Allowing To Choose Field Activity Types (Doc ID 2916710.1)

Last updated on JANUARY 02, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Oracle Utilities Framework - Version 4.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, ENV - Environment

Not allowing to choose Field Activity Types

When adding a Field Activity, field activity types are listed and let the representative choose. When the representative changes a field activity type, it would hang for a couple of seconds.

Steps to replicate:

1. Add a field activity
2. Add the SP
3. Choose a Field Activity Type
4. Change the Field Activity Type

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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