How to Delete Closed Account From Customer Center
(Doc ID 2916726.1)
Last updated on DECEMBER 22, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.23.0 and laterInformation in this document applies to any platform.
Goal
How to properly delete closed accounts from Billing and Revenue Management (BRM) Customer Center?
Referenced to the document:
https://docs.oracle.com/en/industries/communications/billing-revenue/12.0/sys-admin/managing-closed-accounts1.html#GUID-45C7EF74-2486-40BF-85AA-57806B44CAA5
The user has checked BRM Database in ACCOUNT_T and identified the POID_ID based on the ACCOUNT_NO to be deleted, for example: account_no is '123456' and the POID_ID is '55555'.
The step should be:
1. Create a txt file, txtfile, with the content below:
0 PIN_FLD_RESULTS ARRAY [0] allocated 20, used 1
1 PIN_FLD_POID POID [0] 0.0.0.1 /account 55555 0
2. Run this command:
pin_del_closed_accts -txtfile
Is this correct? Will it delete all closed accounts in all hierarchies form the Database?
Solution
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In this Document
Goal |
Solution |