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How to Delete Closed Account From Customer Center (Doc ID 2916726.1)

Last updated on DECEMBER 22, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


How to properly delete closed accounts from Billing and Revenue Management (BRM) Customer Center?

Referenced to the document:

The user has checked BRM Database in ACCOUNT_T and identified the POID_ID based on the ACCOUNT_NO to be deleted, for example: account_no is '123456' and the POID_ID is '55555'.

The step should be:
1. Create a txt file, txtfile, with the content below:
    0 PIN_FLD_RESULTS ARRAY [0] allocated 20, used 1
    1 PIN_FLD_POID POID [0] /account 55555 0
2. Run this command:
    pin_del_closed_accts -txtfile

Is this correct? Will it delete all closed accounts in all hierarchies form the Database?


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