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How to Delete Closed Account From Customer Center (Doc ID 2916726.1)

Last updated on DECEMBER 22, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.23.0 and later
Information in this document applies to any platform.

Goal

How to properly delete closed accounts from Billing and Revenue Management (BRM) Customer Center?

Referenced to the document:
https://docs.oracle.com/en/industries/communications/billing-revenue/12.0/sys-admin/managing-closed-accounts1.html#GUID-45C7EF74-2486-40BF-85AA-57806B44CAA5

The user has checked BRM Database in ACCOUNT_T and identified the POID_ID based on the ACCOUNT_NO to be deleted, for example: account_no is '123456' and the POID_ID is '55555'.

The step should be:
1. Create a txt file, txtfile, with the content below:
    0 PIN_FLD_RESULTS ARRAY [0] allocated 20, used 1
    1 PIN_FLD_POID POID [0] 0.0.0.1 /account 55555 0
2. Run this command:
    pin_del_closed_accts -txtfile

Is this correct? Will it delete all closed accounts in all hierarchies form the Database?
 

Solution

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In this Document
Goal
Solution


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