Billing Fails After Upgrading to OBRM12 PS6 (Doc ID 2916907.1)

Last updated on APRIL 16, 2024

Applies to:

Symptoms

On 12.0.0.6.0 (PS6) version of Billing and Revenue Management (BRM), the billing run fails with below output:

STEPS and ERRORS
----------------------------------------
nap(75073)> r << X 1
0 PIN_FLD_END_T TSTAMP [0] (1518076805) Thu Feb 8 01:00:05 2018
0 PIN_FLD_PROGRAM_NAME STR [0] "ProgramName"
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 890897 8
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 889361 5
0 PIN_FLD_CHECK_SPLIT_FLAGS INT [0] 1
X
nap(75073)> xop 110 0 1
xop: opcode 110, flags 0
XOP "110" failed: err 13:PIN_ERR_MISSING_ARG, field 0/107:PIN_FLD_ITEM_OBJ,
  loc 4:PIN_ERRLOC_DM, errclass 1:PIN_ERRCLASS_SYSTEM_DETERMINATE, rec_id 0, resvd 0
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /error_poid 890897 0
0 PIN_FLD_ERR_BUF ERR [0]
  <location=PIN_ERRLOC_DM:4 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_MISSING_ARG:13>
  <facility=0 msg_id=0 version=0>

In PS 6, PIN_FLD_ITEM_OBJ has been added to /event/billing/cycle/tax (PIN_FLD_TAXES) Array.

In the file dd_objects_tax_on_payments_and_AR_12ps6.source, the PIN_FLD_ITEM_OBJ is Required and the fm_bill.so or the fm_bill_utils.so might not be considering the PIN_FLD_ITEM_OBJ to be included while creating the event.

Cause

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