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The Email Button Is Not Enabled in P6 Mobile for iOS When Using Outlook as the Default Mail App (Doc ID 2916950.1)

Last updated on FEBRUARY 13, 2023

Applies to:

Primavera P6 Team Member - Version 22.12 to 22.12.1.0 [Release 22.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.7 to 23.1 [Release 22.7 to 23.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In P6 Mobile on an iOS device, the email button is not enabled when the default mail application is set to Outlook.

EXPECTED BEHAVIOR

Users should be able to send P6 Mobile email using the selected default mail application.

 

The issue can be reproduced at will with the following steps:

  1. Open the device Settings and select Outlook as the default mail application.
  2. Launch P6 Mobile and login.
  3. Attempt to send an email.
  4. Note the reported issue.

Changes

 

Cause

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