Termination Request Is Failing With ZERO_RUM_QUANTITY, NO_RATING_GRAPH_CONFIGURED Reasons (Doc ID 2917476.1)

Last updated on MAY 16, 2024

Applies to:

Symptoms

In customer environment,Termination request is failing with ZERO_RUM_QUANTITY, NO_RATING_GRAPH_CONFIGURED reasons after Resource adjustment in ongoing session

Steps to reproduce:

The issue can be reproduced at will with the following steps:
1. Created an account with Mega Bytes Used (MBU) balance = 512 MB, balance A: -495, balance B: -495
2. Processed init request Requested Service Unit(RSU) 100MB
MBU: Reserved Balance: 100MB, Active Reservation: 100MB, Consumed Reservation:0
3. Update request with sequence number: 2; Used Service Unit(USU) 100MB
MBU: Reserved Balance: 200MB, Active Reservation: 100MB, Consumed Reservation: 100MB
4. Adjust resource balance
Balance elements A to -600
Balance B: -600, SRCC Balance : -600
5. Terminate request with sequence number: 3; USU 0MB
This request failed with reason codes [ZERO_RUM_QUANTITY, NO_RATING_GRAPH_CONFIGURED]
Note: Update requests after resource adjustment are successful.
  And terminate after the above adjustment requests are also successful.
  Only terminate request after resource adjustment is failing.

Query:How to resolve this issue?

Cause

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