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'Close All' Disabled When View is Changed (Doc ID 2918665.1)

Last updated on JANUARY 13, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 21.12.6.0 to 21.12.11.0 [Release 21.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.12.6.0 to 21.12.11.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In P6 Web, when multiple projects are opened and the view is changed, 'Close All' is disabled from the right-click menu.

EXPECTED BEHAVIOR
-----------------------
Expect 'Close All' to be an available option as multiple projects are open.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. Projects | EPS page.
  3. Open multiple projects.
  4. Open new view.
  5. 'Close All' will be disabled from the right-click menu.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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