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Ingesting Alerts From Other Systems On ECM (Doc ID 2919010.1)

Last updated on JANUARY 09, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


Is it possible for FCCM - ECM to ingest through some API (not manually) alerts (not payments/transactions) from other systems?
Can these alerts be worked from a defined and/or configurable workflow within ECM?
And then, once the alert is worked within ECM to a final state, for that state to be queryable through an API from an external system?


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