Real Time Screening Failing (Doc ID 2920787.1)

Last updated on JUNE 27, 2023

Applies to:

Symptoms

When the user inputs a name in real time screening UI getting an error message

Steps to reproduce:
Step1: Login to CS application
Step2: Navigate to Real-time screening
Step3: Input all mandatory information and click on scan and Investigation.

Expected result: Real-time screening is not working

Actual result: Getting "please contact administrator error" in UI.

Issue Encountered: Error in nohup.out log
0 matches found:::::::::{"MESSAGE":"No Matches from edq","STATUS":"FAIL"}
weblogic.jdbc.extensions.PoolLimitSQLException: weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool FCCMINFO to allocate to applications, please increase the size of the pool and retry..
at weblogic.jdbc.common.internal.JDBCUtil.wrapAndThrowResourceException(JDBCUtil.java:290)

updated V_CLASSNAME = 2 and V_INTERNAL = NULL in AAI_WF_APPLICATION_API_B table
Aiding and Abetting","key":"Special Interest Category "}],"Source_Alert_ID":2780,"Alert_Score":"85"}]}}
output = {"MESSAGE":"Key not Found","STATUS":"FAILED","CAUSE":"INVALID SESSION"}
zipperOutput = {"MESSAGE":"Key not Found","STATUS":"FAILED","CAUSE":"INVALID SESSION"}

Changes

 NA

Cause

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