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Share Option For Only P6 Professional Window Not Working For Some Web Conferencing Applications (Doc ID 2922655.1)

Last updated on APRIL 10, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 20.12 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to share only P6 Professional, as opposed to the entire screen, the application does not share. The attendees on the receiving end simply get a blank screen.
When sharing just the P6 Application and not logged into P6, other attendees can see the P6 login page.
Once logged into P6, attendees still see just the P6 login page.
If P6 user stops sharing then shares P6 again attendees see a blank screen.

Known applications where this is an issue:


EXPECTED BEHAVIOR

Users should be able to share only P6 application and not entire screen.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional.
  2. Login to web conferencing application.
  3. Invite other participant(s) to join meeting.
  4. Click Share option.
  5. Select Window and choose the window with P6 Professional.
  6. Notice that participants can not see P6 being shared and only see a blank screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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