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Unable to Cancel Optional Bundle from Billing Care with Patch Set 5 (Doc ID 2924268.1)

Last updated on MAY 21, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

Customers are unable to cancel the optional bundle from billing care with the patch 34330137[Build 220715.0314.B24].


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to billing care, search for account
2. Select the bundle and
3. Select cancel bundle



BUSINESS IMPACT
-----------------------
Unable to cancel the bundle via billing care

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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