Unable to Cancel Optional Bundle from Billing Care with Patch Set 5
(Doc ID 2924268.1)
Last updated on MAY 21, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and laterInformation in this document applies to any platform.
Symptoms
Customers are unable to cancel the optional bundle from billing care with the patch 34330137[Build 220715.0314.B24].
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to billing care, search for account
2. Select the bundle and
3. Select cancel bundle
BUSINESS IMPACT
-----------------------
Unable to cancel the bundle via billing care
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |