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Account Onboarding Timeouts (Doc ID 2924287.1)

Last updated on JANUARY 31, 2023

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
We are getting Timeouts Errors while onboarding the accounts to OFSLL application through webservices. 

EXPECTED BEHAVIOR
-----------------------
System should process the payloads without failure 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process multiple account payloads
2. Verify the payloads are processed successfully

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, bank unable to process the payloads.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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