Deleting Spawned Activities Returns Blank Screen
(Doc ID 2925289.1)
Last updated on FEBRUARY 24, 2023
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.3.1.10 and laterInformation in this document applies to any platform.
Symptoms
On : 11.3.1.10 version, General
ACTUAL BEHAVIOR
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The Activity Screen does not naturally provide a Trash Can icon to delete Spawned Activities.
The work around for this in V10 was to click on the Delete checkbox.
In V11, this checkbox is replaced with the option of Delete within the “Display” options.
In both V10 and V11, this creates the Recycle Icon and the Trash Can icon next to all Active Activities (including Apawned Activities).
• In V10, clicking the Trash Can icon successfully deletes (aka shadows) the Spawned Activity
• In V11, clicking the Trash Can icon blanks out the screen and does not delete (aka Ahadow) the Spawned Activity.
As a workaround in V11, users can instead click the Recycle Icon and trash the Redo Activity that gets generated.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Policy.
2. Scroll to the bottom of the Activity Screen. You will see InheritedIRATransferAssetsIn does not have any icons next to it.
3. In the Display box, add Delete and click on Refresh.
4. Scroll to the bottom of the activity screen again. You will now see that InheritedIRATransferAssetsIn has a Recycle Icon and a Trash Can icon.
5. Click on the Trash Can icon and click OK. The screen will refresh and become blank.
Workaround is for users to click the Recycle Icon and trash the Redo Activity that gets generated.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |