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Record Not Submitting in Mobile Offline Mode (Doc ID 2926320.1)

Last updated on JUNE 19, 2023

Applies to:

Primavera Unifier - Version 10.0 to 22.12.1.0 [Release 10.0 to 22.12]
Primavera Unifier Cloud Service - Version 10.0 to 22.12 [Release 10.0 to 22.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When sending a record to the next step in Offline mode it is saved in Drafts.

EXPECTED BEHAVIOR
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When in Offline mode and the user submits/sends a record, the following should pop up:

"You are offline. Your changes have been saved in the Outbox. Do you want to work offline and submit the changes now?"

STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigate to Workspaces in the Mobile application.
  2. Attempt to submit/send a record while in Offline mode.
  3. Observe it remains in draft mode instead of giving the alert above.

Cause

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In this Document
Symptoms
Cause
Solution
References


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