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Case Assignment In ECM Batch Not Working (Doc ID 2926857.1)

Last updated on FEBRUARY 13, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


ECM batch for case generation from alerts is not working, cases are not assigned to any organization and
any user. We have checked that the Case Assignment Task is part of the batch,
but it is not assigning cases to any user.


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