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Item Of The Service Account(Child Account) Are Not Linked To Parent Account Item(ar_item_obj_id0=0) (Doc ID 2927052.1)

Last updated on FEBRUARY 13, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Core Billing


Items of the Service Account(Child account) are not linked to Parent Account item(ar_item_obj_id0 reference is empty in the item table) for a closed account and closed service.

There is a requirement to purchase products(OTC) for the terminated account as rebates.
It is seen that the reference poids of the items for the terminated account is not populated with the ar_item_obj_id0,ar_item_obj_type, item_class. So the purchased product charges of the terminated account are not considered for the total due calculation in the final bill of the parent account.

purchased product charges of the service account(closed account) to be considered in the bill of the billing account

The issue can be reproduced at will with the following steps:

1. Billing Account Creation on 11-NOV-22
2. Service Account creation on 11-Nov-22
3. Bill Service Account and Billing Account till Jan-23 cycle.
4. Terminate the service account on 08-FEB-23.
5. Partial Billing and journal update on 01-MAR-23.
5. Bill Service Account and Billing Account on 11-MAR-23. Billing Delay is 10Days
6. Purchase some charges on closed account on 11-MAR-23.

please enable this parameter
# deal_purchase_for_closed_account
# To enable product purchases from closed or inactive accounts set this value
to 1
# By default, closed and inactive accounts cannot purchase products.
# You may, however, want to make such purchases possible

- fm_bill deal_purchase_for_closed_account 1

7. Bill the account on 11-APR-23. Billing Delay is 10Days and you see the charges purchased in step6 is not billed.




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