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Billing Care - Currency Balance Element Displays Value 0 (Doc ID 2927261.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


During the tests it was noticed a problem with the currency balance element, when valid from and valid to were set to zero 0 – current_bal value is “less” then zero – the customer can buy/use it. But Billing Care displays this as zero. When set "valid_from" to some date, then it displays the value from Data Base. It appears that Billing Care has some additional logic how to present the data.

In the current scenario, the currency balance element will be always valid (valid_from and valid_to will be 1970-01-01=0). The purchase and usage events are working fine.
Need a clarification if this is a bug on Billing Care or some other feature uses this logic to calculate active resources when valid_from and to are zero.




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