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Customer Order No Is Not Being Cleared From RESA Transactions Upon Edit (Doc ID 2927321.1)

Last updated on FEBRUARY 10, 2023

Applies to:

Oracle Retail Sales Audit - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

When a transaction is edited in RESA to remove a Customer Order No, the value is not being cleared even after Saving and Closing from the Transaction Maintenance screen.

There was a problem in the legacy POS system that caused incorrect Customer Order Nos to be associated to some transactions we have to clear out some data from transaction line items

Cause

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In this Document
Symptoms
Cause
Solution
References


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