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Search By Selection Box Not Showing Up On Telephone Numbers Window (Doc ID 2927965.1)

Last updated on MARCH 10, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.


When opening the Telephone Numbers window, the "Search By" group box and its radio buttons that toggles searching between "Telephone Number" and "Geographic Area" are missing. Enabling the "Service Request > Product Service Request - PSR > Default Search to Telephone Numbers on TN Search" system preference to define the default search, changes the window to the proper type of search, but there is no ability for the user to modify the type of search dynamically.



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