Unusual Behavior When Clicking On The Control Central (Search) And Account Information Menu Items
(Doc ID 2928042.1)
Last updated on FEBRUARY 15, 2023
Oracle Utilities Customer Care and Billing - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 2.7] Information in this document applies to any platform.
On : 18.104.22.168.0 version, ENV - Environment
unusual behavior when clicking on the Control Central (Search) and Account Information menu items
We noticed though that there was some unusual behavior when clicking on the Control Central (Search) and Account Information menu items after the patch 34036834 installation.
When the Control Central Search is clicked, an error is returned; and when the Account Information is clicked, the page redirects to the Control Central tab instead of the Account Information tab.
When clicking on Control Central -- it should display the control central search page The page is redirected to the Control Central – Main tab when ‘Account Information is clicked -- It should go to the Account Information tab
STEPS to Replicate: 1. After the installation of Patch 34036834, the following behavior was recorded. UAT: 2. Notice the wording changed. ‘Search’ isn’t included in the Prod version. 3. The error above is returned upon clicking the Control Central Search. 4. The page is redirected to the Control Central – Main tab upon clicking the Account Information. PROD: The menu description is ‘Control Central’ only. 5. The page is redirected to the Control Central – Main tab when ‘Control Central’ is clicked. 6. The page is redirected to the Control Central – Account Information tab when ‘Account Information is clicked.
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