Unusual Behavior When Clicking On The Control Central (Search) And Account Information Menu Items (Doc ID 2928042.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Symptoms

On : 2.7.0.3.0 version, ENV - Environment

unusual behavior when clicking on the Control Central (Search) and Account Information menu items

We noticed though that there was some unusual behavior when clicking on the Control Central (Search) and Account Information menu items after the patch 34036834 installation.

When the Control Central Search is clicked, an error is returned; and when the Account Information is clicked, the page redirects to the Control Central tab instead of the Account Information tab.

Expected Behavior

When clicking on Control Central -- it should display the control central search page
The page is redirected to the Control Central – Main tab when ‘Account Information is clicked -- It should go to the Account Information tab

STEPS to Replicate:
1. After the installation of Patch 34036834, the following behavior was recorded.
UAT:
2. Notice the wording changed. ‘Search’ isn’t included in the Prod version.
3. The error above is returned upon clicking the Control Central Search.
4. The page is redirected to the Control Central – Main tab upon clicking the Account
Information.
PROD:
The menu description is ‘Control Central’ only.
5. The page is redirected to the Control Central – Main tab when ‘Control Central’ is clicked.
6. The page is redirected to the Control Central – Account Information tab when ‘Account
Information is clicked.

Changes

Cause

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