Issues After Upgrading FW (4.4.0.2.0 To 4.5.0.0.0) And CCB (2.7.0.3.0 To 2.9.0.0.0)
(Doc ID 2928071.1)
Last updated on FEBRUARY 15, 2023
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.9.0.0.0 to 2.9.0.0.0 [Release 2.9]Information in this document applies to any platform.
Goal
On: 2.9.0.0.0 version, ENV - Environment
Issues after upgrading FW (4.4.0.2.0 to 4.5.0.0.0) and CCB (2.7.0.3.0 to 2.9.0.0.0)
Below is the sequence of events.
1. We successfully upgraded FW (4.4.0.2.0 to 4.5.0.0.0) and CCB (2.7.0.3.0 to 2.9.0.0.0) using patch 33988993.
2. We faced an issue while applying CUMULATIVE HOTFIXES FOR CCB 2.9.0.0.0 AND FRAMEWORK 4.5.0.0.0.
Patch: 34855766
Error :
221229:190307 Update version from patch: V4.5.0.0.0.
221229:190307 Currently installed version in the environment: V4.5.0.0.0.
221229:190307 Compatible update version found.
221229:190308 This installation requires the following prerequisites to be installed on the environment:
221229:190308 34684644
But while installing patch 34684644, there are many interrelated pre-reg. Those interrelated pre-req are already part of CUMULATIVE Hotfixes 34855766.
Please can you look into this?
Solution
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In this Document
| Goal |
| Solution |
| References |