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Issues After Upgrading FW ( To And CCB ( To (Doc ID 2928071.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version to [Release 2.9]
Information in this document applies to any platform.


On: version, ENV - Environment

Issues after upgrading FW ( to and CCB ( to

Below is the sequence of events.

1. We successfully upgraded FW ( to and CCB ( to using patch 33988993.
2. We faced an issue while applying CUMULATIVE HOTFIXES FOR CCB AND FRAMEWORK
  Patch: 34855766

Error :
221229:190307 Update version from patch: V4.
221229:190307 Currently installed version in the environment: V4.
221229:190307 Compatible update version found.
221229:190308 This installation requires the following prerequisites to be installed on the environment:
221229:190308 34684644

  But while installing patch 34684644, there are many interrelated pre-reg. Those interrelated pre-req are already part of CUMULATIVE Hotfixes 34855766.

Please can you look into this?


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