Incorrect Product Type After Importing ICSR (Doc ID 2928544.1)

Last updated on DECEMBER 04, 2023

Applies to:

Symptoms

During standard import of xml, Argus Safety incorrectly displays only one product type, for example drug instead of as both drug and vaccine. 
This example involves a blinded study with two arms.

1. Import and accept initial ICSR (R3) xml file which contains the study information
2. Open the case
3. Go to the product tab and observe product type icon and tab. Only drug is shown.

WORKAROUND: Workaround is to reselect the Study to different Arm and then reselect the old one

Behavior is observed consistently.

Cause

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