Invoice Fails To Load When Location And Supplier Have Different VAT Regions (Doc ID 2928634.1)

Last updated on FEBRUARY 17, 2023

Applies to:

Symptoms

When attempting to upload an invoice via the injector and the vat region is different for the supplier and the location, the invoice fails to load and the following error occurs:

ERROR
-----------------------
TAX_AMT_NON_ZERO

Steps to Recreate:

1. Configure 2 VAT Regions where one of them is type 'C'ustom.
2. Create a PO where supplier and locations are from different VAT Regions.
3. Receive the PO.
4. Generate a EDI file with the invoice with a perfect match.
5. Check that the invoice are not created due the error with the rule 'TAX_AMT_NON_ZERO' because the location and supplier are from different VAT Region even when are configured as 'C'ustom.
   
   

Changes

Cause

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