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Duplicate POU Icons In Crew Calendar Screen (Doc ID 2928704.1)

Last updated on MARCH 28, 2023

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.3.0 to 2.3.0.3.0 [Release 2.3]
Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.3.0 version,

Whenever any new POU is created for any users in ORS, it shows two entries of that POU in crew calendar page. Earlier, POU would show up whenever any POU was created. But now POU and POU Task are both visible for that particular shift in crew calendar page. 


This issue started after applying patch 34152742. We are creating POUs in ORS using Admin -> Resource Management -> Period of unavailability type -> Add

Changes

Cause

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