OC/RDC 5.4: Issues With Help - Links And CRF Help (Doc ID 2928758.1)

Last updated on MARCH 02, 2023

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.4.0 and later
Information in this document applies to any platform.

ISSUE:
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Links for 'Search on web' and 'CRF Help' don't work as expected.

For 'Search on web', after clicking on the link, the new page displays "About Blank screen" of the browser

For 'CRF Help', the error "Internal error null' is reported in the Data Entry session

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In this Document

Symptoms

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