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Last Few MBs Are Not Getting Deducted From Main SIM With A Discount Sharing Group (Doc ID 2930543.1)

Last updated on FEBRUARY 23, 2023

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

STEPS
-----------------------
1. Create a subscriber with valid Promotion and a Discount Sharing Group (DSG).
2. Perform GPRS usage and start consuming data from both Main SIM and member SIM until only last few MegaBytes (MBs) are left.
3. Pass the last few leftover MBs usage from Main SIM it will fail with the error - Error: No Balance for Products Balance Id {0}.

Note: Last few MBs are getting consumed from DSG if the usage is done from secondary SIM (But there is no change in policy which is not as expected) and also for a normal account without DSG it is working fine.

 

ACTUAL BEHAVIOR
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When the last few MBs are left for a DSG and that is getting consumed from Main SIM it is failing with credit ceiling breach error.


EXPECTED BEHAVIOR
-----------------------
Last few MBS should get consumed if the consumption is taking place from Main SIM.


ERROR
-------------
In ecs-log able to see the below error:

Cause

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In this Document
Symptoms
Cause
Solution
References


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