'Log Code <ID>, Internal Error Null' and 'Log code <ID>, Custom Review Type deactivated. Please retry operation. null' Errors While Updating CRF Respectively While Opening Discrepancy. (Doc ID 2930651.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.4.0 and later
Information in this document applies to any platform.

Scenario 1:

When trying to update a specific CRF page , user was receiving below error:

'Log code 4717674931, internal error null'

Below tech stack error was shown in the corresponding .dmp file:

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In this Document

Symptoms

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