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Segment With Plan Level Override Not Resolving Properly On Policy Overview Screen (Doc ID 2931359.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Insurance Policy Administration J2EE - Version and later
Information in this document applies to any platform.


On : version, General

Segment with a Plan level override is not resolving properly on the Policy Overview Screen.
It’s also picking fields from Immediate Product Level Override for Segment display.
We also noticed a Global Copy book used on Product Level Segment is being resolved for Plan level segment and crashing with an error ‘Copy Book Invalid’.

The Segment with Plan Level Override should resolve with no issues.

The issue can be reproduced at will with the following steps:
1. On Policy Overview Screen, Open a segment which has both Plan Level and Product Level Overrides having different set of fields.
2. The Product Level Override should be using a Global Copy Book where the Plan Level Segment is not using the same Copy Book.
3. Workaround is to choose not to use a Global Copy Book at Product Level and have action events to hide the additional fields from Product Level Segment for a Plan.


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