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Few Chargeoffer And Discountoffer As Externalid Is Empty In ECE Cache (Doc ID 2931524.1)

Last updated on MARCH 06, 2023

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.3.0 version, Customer, Config, Pricing Migr

Observed that some of the Chargeoffers and Discountoffers externalid is empty in ECE cache. Below are the message are seen in customerupdater log .

ERROR
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Abbreviations :
BRM - Oracle Communications Billing and Revenue Management
ECE Elastic Charging Engine
DB - Database

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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