Error Occurs When Trying to Resolve Cost Discrepancy (Doc ID 2932329.1)

Last updated on MARCH 03, 2023

Applies to:

Symptoms

Error occurs when trying to resolve cost discrepancy for invoice created for second item in the Purchase Order (PO).

ERROR
-----------------
"Unable to retrieve row from database."

Steps to Recreate:

1. Create a Purchase Order (PO) for 3 items say item 1111, 2222, 3333.
2. Receive the PO fully.
3. Create an invoice for item 2222 with cost discrepancy.
4. Try to resolve cost discrepancy for item 2222 and notice the error.
   "Unable to retrieve row from database."
   
   
   

Changes

Cause

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